Paid damp & timber surveys · Written reports · England & Wales
How to Book a Damp & Timber Survey
Request a survey price, arrange an inspection and get clear written findings for your property — without unnecessary paperwork or sales pressure.
Whether a HomeBuyer Report has raised concerns, your lender needs a specialist report, or you have noticed damp, mould or timber decay, our team can explain the next step and quote for the inspection.
Head office: 0800 368 9161 · info@dampserve.com
Fastest way to request a price: send us the property address, approximate size, reason for the survey and any relevant existing report. We will review what is needed and confirm the fee before any appointment is agreed.
Prefer a call? Telephone us or request a callback using the same contact form.
Tell us what type of property you have and what needs investigating, and we can advise on the appropriate survey.
Make your enquiry easier
What details should I send?
These details help us work out the survey fee and the right scope before anyone visits.
Property details
- Full address and postcode
- House, flat, commercial building or another property type
- Approximate number of bedrooms, floors or size
- Whether the property is occupied, vacant or being purchased
- Any access arrangements or deadlines
Why you need the survey
- Damp, mould, water ingress or timber concerns
- Mortgage, purchase, remortgage or equity release requirement
- Relevant extracts from a valuation or building survey
- Photographs of the affected areas, if available
- Whether you require a standard report or independent report-only service
Survey fees explained
How much does a damp & timber survey cost?
Our original guidance gives a typical range of £190–£490+ for many domestic damp and timber surveys. Larger properties, specialist or commercial inspections, travel, access and lender-specific requirements can cost more.
We confirm the price for your actual property and the inspection/report scope before you book. The fee is for a professional survey and written findings — not simply a contractor quotation visit.
What affects the fee?
- Property size and number of floors
- Damp only or full damp and timber inspection
- Location and access
- Mortgage/valuer reporting instructions
- Commercial or unusual construction
No unexpected survey charge: we agree the quoted fee before confirming the appointment.
What happens after you enquire?
From enquiry to written report
Step 01
Send details
Tell us about the property and the survey or lender requirement.
Step 02
Agree fee and date
We confirm scope, cost and suitable arrangements for access.
Step 03
Survey inspection
The surveyor assesses accessible areas for relevant damp and timber defects.
Step 04
Receive your report
We provide written findings, explanations and recommendations for next steps.
Understanding your report
What will my survey report include?
Depending on the survey instructions and areas accessible, the written report may describe the property, areas inspected, visible evidence, likely causes of damp, timber observations, relevant photographs and recommendations.
Our aim is to help you understand what was found, what matters and what — if anything — should happen next. We do not recommend treatment simply to create work.
If a mortgage provider or valuer has particular report requirements, send them to us before booking so we can confirm whether we can meet those requirements. The lender makes its own acceptance decision.
Standard versus report-only surveys
Standard paid survey: where appropriate treatment or repairs are recommended, the written report normally includes a quotation. There is no obligation to instruct us.
Independent report-only survey: provides diagnosis and written recommendations without a treatment quotation unless you specifically request one.
Already have a treatment quotation?
Can we review another contractor’s damp-proofing quote?
Yes. If you have received a treatment recommendation from another company, email the specialist report, survey sketch or photographs and the full itemised quotation to info@dampserve.com.
We can consider whether the proposed scope and price appear comparable and whether a survey or second opinion would be sensible. We cannot promise to beat every quote, and a cheaper treatment is not useful if it fails to address the real moisture source.
For a formal assessment of the property, a paid inspection may be necessary.
Before you authorise a chemical DPC
Ask whether the original physical DPC, bridging, high ground levels, leaks and condensation have been investigated. A low-level moisture-meter reading alone does not establish a need for a new damp-proof course.
Booking FAQs
Common questions before booking
Quick answers about fees, timescales, access, reporting and quotations.
For more subjects, visit our full damp and timber FAQ hub.
It depends on the property and what you have been asked to investigate. A damp-focused inspection concentrates on moisture symptoms and likely sources; a damp and timber survey also assesses relevant accessible timbers for decay or insect activity. Share any lender or valuer wording so we can advise on the suitable scope.
Yes. We quote the survey fee after considering the property details, location and reporting requirements. The typical domestic range on this site is £190–£490+, but your confirmed price may differ.
Yes. Buyers regularly commission specialist damp and timber reports following a HomeBuyer Report or valuation. You will normally need to coordinate access with the estate agent, seller or keyholder.
Not necessarily, provided access has been arranged and we have the correct instructions and contact details. We will advise if someone needs to be present for a particular property or investigation.
The expected reporting timeframe depends on the survey and complexity. Ask our team when booking; we can discuss any mortgage, exchange or lender deadlines before confirming the appointment.
Standard paid survey reports normally include a quotation when remedial treatment or repairs are genuinely recommended. If you specifically book the independent report-only service, no treatment quotation is included unless you ask for one.
Only if the evidence justifies it. We consider causes such as condensation, penetrating damp, bridging, raised ground levels and leaks. A high moisture-meter reading alone does not prove that a new chemical DPC is needed.
No company can guarantee a lender’s decision. Tell us if a lender, valuer or solicitor has provided specific report instructions before booking so we can confirm the inspection and reporting scope.
Yes. DampServe can undertake appropriate damp-proofing, plastering, mould-related and timber remedial work. You are not obliged to instruct us after receiving a report.
Use our contact form, provide a telephone number and request a callback. You can also call our head office on 0800 368 9161.
Explore before you book
Related surveys and advice
Ready to arrange your survey?
Request a survey price today
Send us the property details and tell us what you need checked. We will explain the appropriate survey, confirm the fee and help arrange the next step.